Privacy Policy
Last updated:
Introduction
We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information when you fill out contact forms
- Email address for communications
- Any other information you choose to provide
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process orders and transactions
- Send you updates about our products and services
- Improve our website and services
Legal Basis for Processing
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
- Your consent when you provide information through contact forms
- Performance of a contract when processing orders and transactions
- Legitimate interests for website improvement and analytics
- Legal obligations for compliance with applicable laws
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form data is typically retained for 24 months or until you request deletion.
Data Sharing and Transfers
We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality agreements. These providers are located within the European Economic Area (EEA) or in countries with adequate data protection laws.
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights
Under the GDPR and Finnish data protection laws, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate or incomplete data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
Supervisory Authority
If you believe that we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu).
Contact information: Office of the Data Protection Ombudsman, Ratapihantie 9, 00520 Helsinki, Finland. Website: tietosuoja.fi
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us using the information provided on our contact page. We will respond to your request within one month.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how you interact with our site.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page.
We encourage you to review this policy periodically to stay informed about how we protect your information.